Privacy Policy

Effective Date: 15/10/2024

At Bodybalance.co.uk, we are committed to safeguarding the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services.

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1. Information We Collect

We may collect personal and non-personal information when you interact with our website. This includes:

• Personal Information: Such as your name, email address, phone number, billing and shipping address, payment details, and any other details you provide when making a purchase, subscribing to our newsletter, or filling out a form.

• Non-Personal Information: This includes data like your IP address, browser type, operating system, referring URLs, and browsing behavior on our website.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders, manage your account, and deliver the products or services you have requested.

• To communicate with you regarding your orders, inquiries, or provide customer support.

• To send marketing communications, including promotions and special offers, only if you have consented to receive them.

• To improve our website’s functionality, usability, and customer experience.

• To analyze website traffic, trends, and user behavior for better service delivery.

• To comply with legal obligations or resolve any disputes.

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment Processors: To process payments securely.

• Shipping Providers: To deliver your orders efficiently.

• Marketing and Analytics Partners: To enhance our marketing campaigns and understand user behavior on our site.

• Legal Obligations: If required by law or in response to valid requests from law enforcement or government authorities.

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4. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure server storage, encryption, and limited access to personal information.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site performance. Cookies are small text files that are stored on your device when you visit our site. You can choose to disable cookies via your browser settings, but this may affect your ability to use certain features of the website.

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6. Your Rights

As a user of Bodybalance.co.uk, you have the following rights concerning your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete data we have.

• Erasure: You can request the deletion of your personal data in certain circumstances.

• Objection: You can object to the processing of your data for direct marketing purposes.

• Data Portability: You can request a copy of your personal data in a machine-readable format.

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To exercise any of these rights, please contact us at info@bodybalance.co.uk.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

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8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

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9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review the policy periodically.

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10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

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Bodybalance.co.uk
Email: info@bodybalance.co.uk
Phone: 01708 702200
Address: 91 Billet Lane, Hornchurch Essex, RM11 1XJ

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By using Bodybalance.co.uk, you agree to the terms outlined in this privacy policy.